PRIVACY
POLICY.

JTS LPG Services is responsible for personal information collected through this website and through enquiries made directly to the business.

JTS LPG Services is an independent LPG gas business based on Anglesey and operated by Jack.

You can contact us regarding privacy or your personal information by email at [email protected] or by telephone on 07498 579460.

The information we collect depends on how you contact us and the LPG work you are enquiring about.

This may include your name, telephone number, email address, town or postcode, property or caravan location, caravan park and plot number, property type and details about the work you require.

You may also choose to provide photographs, appliance makes or models and other information that helps Jack understand the work, diagnose a problem or prepare a quotation.

We may collect personal information when you complete a form on this website, telephone Jack, send an email, send a WhatsApp message, contact JTS LPG Services through social media or communicate with us in connection with LPG work.

We may also receive information from another person where they are arranging work on behalf of a property owner, landlord, caravan owner, holiday park or other organisation.

We use personal information to respond to enquiries, provide quotations, arrange appointments, carry out LPG work, communicate about jobs, issue invoices and certificates, provide aftercare and maintain appropriate business records.

We may also use information where reasonably necessary to manage the business, prevent misuse or fraud, deal with complaints, establish or defend legal claims and comply with legal, regulatory, tax, insurance or professional obligations.

Depending on the circumstances, we may process personal information because it is necessary to take steps at your request before entering into a contract, to perform a contract with you, to comply with a legal obligation or because we have a legitimate business interest in responding to customers and operating JTS LPG Services.

Where processing relies on your consent, you may withdraw that consent at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.

Website enquiry forms may be processed using Web3Forms, which helps deliver form submissions from this website to JTS LPG Services.

Information entered into a website form may therefore be processed by the service providers required to transmit and deliver that enquiry.

Please only provide information that is relevant to your LPG enquiry.

We do not sell your personal information.

Information may be shared with service providers that support the operation of the website, email, forms, communications or other business systems where this is necessary to provide the service.

We may also disclose information to professional advisers, insurers, manufacturers, authorities or other parties where reasonably necessary or where required by law.

Personal information is kept only for as long as it is reasonably required for the purpose for which it was collected.

Enquiry information may be retained while an enquiry is active and for an appropriate period afterwards. Information connected with completed work may need to be retained for longer where this is necessary for invoicing, tax, warranty, insurance, gas-safety, regulatory or legal record-keeping purposes.

When information is no longer reasonably required, it will be deleted or securely disposed of where practical.

Some technology or communications providers used by JTS LPG Services may process information using systems located outside the United Kingdom.

Where this applies, reasonable steps will be taken to use providers and arrangements that provide appropriate protection for personal information where required by data-protection law.

Depending on the circumstances, you may have rights to request access to your personal information, ask us to correct inaccurate information, request deletion or restriction of information, object to certain processing and request transfer of information in a suitable format.

Where we rely on consent, you may also withdraw that consent.

To exercise a data-protection right, contact [email protected].

This website may use essential browser storage to remember privacy and cookie choices and support basic website functionality.

Optional cookies or analytics technologies should not be activated until the required consent has been provided.

For more information, please read our Cookie Policy .

This website contains links to external services such as Google, Facebook, Instagram and WhatsApp.

When you follow an external link, the other organisation is responsible for its own website, services and privacy practices. You should review its privacy information if you would like to understand how it uses your data.

JTS LPG Services takes reasonable steps to protect personal information against unauthorised access, accidental loss, misuse or disclosure.

No internet or electronic storage system can be guaranteed to be completely secure, so please avoid sending unnecessary confidential information through website forms or ordinary electronic communications.

If you have a concern about how JTS LPG Services has handled your personal information, please contact us first so that we have an opportunity to address it.

You also have the right to raise a data-protection complaint with the Information Commissioner's Office (ICO), the UK's data-protection regulator.

This policy may be updated where the website, business processes, service providers or legal requirements change.

The latest version will be published on this page with an updated revision date.